NDIS Assistance
Navigating the NDIS can be complex and time-consuming, particularly when technology plays a role in daily care, communication, and service delivery. Koala IT Solutions provides NDIS Assistance Support to help participants, carers, and organisations understand, access, and use technology in a way that aligns with their NDIS goals. Our approach is patient, respectful, and tailored to individual needs, ensuring technology becomes a support tool rather than a barrier.
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We work alongside NDIS participants and providers to assist with technology-related planning, setup, and ongoing support. Whether supporting individuals at home or organisations managing care services, we focus on clarity, accessibility, and long-term usability while respecting NDIS guidelines and best-practice standards.

We support:
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Technology guidance aligned with NDIS goals
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Assistance for participants, carers, and providers
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Support with assistive technology understanding and setup
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IT support for NDIS-funded devices and systems
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Accessibility and inclusion-focused technology solutions
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Coordination with support workers and organisations
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Plain-English explanations and ongoing assistance
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Technology planning for care and support environments
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Ongoing IT assistance as participant needs change