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NDIS Assistance

Navigating the NDIS can be complex and time-consuming, particularly when technology plays a role in daily care, communication, and service delivery. Koala IT Solutions provides NDIS Assistance Support to help participants, carers, and organisations understand, access, and use technology in a way that aligns with their NDIS goals. Our approach is patient, respectful, and tailored to individual needs, ensuring technology becomes a support tool rather than a barrier.

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We work alongside NDIS participants and providers to assist with technology-related planning, setup, and ongoing support. Whether supporting individuals at home or organisations managing care services, we focus on clarity, accessibility, and long-term usability while respecting NDIS guidelines and best-practice standards.

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We support:

  • Technology guidance aligned with NDIS goals

  • Assistance for participants, carers, and providers

  • Support with assistive technology understanding and setup

  • IT support for NDIS-funded devices and systems

  • Accessibility and inclusion-focused technology solutions

  • Coordination with support workers and organisations

  • Plain-English explanations and ongoing assistance

  • Technology planning for care and support environments

  • Ongoing IT assistance as participant needs change

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